This comprehensive course trains hostesses specialized in luxury hospitality, focusing on professional presence, personal grooming, and punctuality. Key skills are covered, such as station preparation, personalized greetings, verbal and non-verbal communication, and brand representation. The course explores different types of hostesses based on the setting (restaurants, events, yachts, beaches, among others), adapting the service level to the context. It also develops techniques for effective team coordination, guest management, and conflict resolution with elegance. The goal is to deliver exceptional experiences through personalized attention, anticipation of needs, and a consistently professional attitude.
