MODULE 4 QUIZ (EN)

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Question 1 of 6

1. Question

What is one of the main responsibilities of a restaurant hostess?

Managing reservations and waitlists
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Taking food orders
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Preparing drinks at the bar
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Processing payments and charges
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Question 2 of 6

2. Question

What approach best reflects an event hostess’s role in creating a positive and memorable guest experience?

Only respond when approached, letting guests initiate contact.
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Focus exclusively on operational tasks and let service staff handle guest interactions.
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Proactively welcome guests, confirm or update reservation details, and provide relevant information.
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Maintain a low profile to avoid overwhelming the guest experience.
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Question 3 of 6

3. Question

A pool hostess sees a guest who is intoxicated. What should she do?

Ignore the situation to avoid discomfort
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Confront the guest publicly
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Inform the area supervisor or manager
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Take away their towels as a warning
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Question 4 of 6

4. Question

Which of the following tasks belongs to a yacht hostess?

Handling food and beverage service for guests.
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Repairing engines
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Coordinating the boat anchoring
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Controlling the navigation system
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Question 5 of 6

5. Question

What is the most appropriate responsibility of a hostess during a private in-home event?

Focus solely on welcoming guests and avoid getting involved during the meal service.
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Remain near the entrance at all times unless directed otherwise by the host.
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Interact only with the host unless guests approach directly.
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Oversee guest flow throughout the event, offer assistance discreetly, and support the service process when needed.
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Question 6 of 6

6. Question

What key elements define the differences between various types of hostesses across different service settings?

The language they speak and their years of experience.
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The type of uniform assigned based on the client’s brand image.
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The volume of guests they manage and the layout of the venue.
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Their specific responsibilities, communication approach, and the level of service.
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